Event Recap: Technology In Retail

Event Recap: Technology in Retail — RDI New York Chapter Hosted at the Planar Showroom | April 30, 2025

On April 30th, the Retail Design Institute’s New York Chapter hosted one of its most successful events to date: Technology in Retail, a dynamic panel discussion exploring real-world applications of AV and digital innovation in physical retail environments.

Held at the Planar showroom—a digital canvas in its own right—the space was transformed into a live demonstration of technology in action. Planar’s cutting-edge display systems provided the perfect backdrop for a night focused on the intersection of architecture, content, and technology.

Moderated by Brett Fenton (Strategy Lead, NEXT/NOW), the 65-minute panel featured a lineup of industry leaders:

• Sharon Sullivan, Director of Store Operations, Tempur Sealy

• Lainie Mataras, Sr. Director & Consultant, Architect Design Group – Planar

• Randy Gress, Managing Director, NEXT/NOW

• Dave Berlin, President & CEO, Visual Image

• Ale Valdivia, Co-CEO, Alice Wonders

The panelists discussed how technology can be seamlessly integrated into the built environment—from AV-forward architectural planning and custom content creation, to smart store operations and data-driven insights. Whether designing for everyday retail spaces or flagship experiences, the discussion highlighted the importance of collaboration across creative, technical, and operational teams.

Over 100 attendees joined us—marking one of the New York Chapter’s largest and most impactful events to date.

A huge thank you to our moderator, panelists, guests, and especially our sponsors for making this evening possible.

Event Theme:Real World Uses, Real Results — How AV and digital systems are transforming the customer experience and enhancing brand engagement in retail spaces.

Event Sponsors:Host Sponsor: Planar

Platinum Sponsor: TJ Hale

Gold Sponsors: Schimenti, Planit Construction, Fitlog/Mobik Retail, Axis Global Logistics, 5 Points Construction, Omnify

International Sponsors: Capitol Light, VMSD, Shop! Association, RetailOne, Planit Construction

Event Sponsors: Visual Image, Haywood’s, Alice Wonders